You can cancel or change your order, as long as it is not yet in the shipping process. However, it should be noted that the value of any exchange of items must not be higher than the one of the original item. The easiest way to request a cancellation is to follow this link or contact our customer service, preferably by phone or live chat, so that we can respond promptly. Please note that no additional items can be added to your order.
We are available for you from Monday - Friday from 8:00 a.m. to 8:00 p.m.
Please always have your customer number or order processing number at hand when you contact us, so that we can help you quickly and easily with any questions or problems.